Privacy Policy

Teammates Unite ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (including TMU Soccer) and website (collectively, the "Service").

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account (name, email address, phone number)
• Set up a team or club profile (team name, organization details)
• Add player information (player name, position, jersey number)
• Create or register for tournaments
• Use our communication features (messages, announcements)
• Make or receive payments through the platform
• Contact our support team

We also automatically collect certain information when you use the Service, including device information, location data (for finding nearby games), usage data, and log data.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send notifications about team activities, schedules, and updates
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats

3. Payment Information

All payment processing is handled by our third-party payment processor, Stripe. We do not store credit card numbers, bank account numbers, or other sensitive financial data on our servers. Stripe's privacy policy governs the collection and use of your payment information.

4. Children's Privacy

Our Service is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With team members and organizers within your team or tournament, as necessary for coordination
• With service providers who assist us in operating the Service (e.g., hosting, analytics, payment processing)
• When required by law or to respond to legal processes
• To protect the rights, privacy, safety, or property of Teammates Unite, our users, or the public

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us at support@teammatesunite.com.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of non-essential communications
• Export your data in a portable format

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Teammates Unite
Email: support@teammatesunite.com